At MrJackPott, we strive to ensure customer satisfaction with our products and services. However, we understand that there may be circumstances where you need to cancel an order or request a refund. Please read our policy below:

Cancellation Policy:

• Orders can be canceled within 24 hours of purchase if they have not been processed for shipping or delivery.
• To cancel an order, please contact our customer support team at [support@mrjackpott.com] with your order details.
• Once an order has been shipped, it cannot be canceled.

Refund Policy:

• Refunds are only applicable for defective or damaged products. In such cases, customers must notify us within 7 days of receiving the product.
• To request a refund, email [support@mrjackpott.com] with a description of the issue and supporting images.
• Approved refunds will be processed within 5-7 business days and credited to the original payment method.
• No refunds will be issued for digital or downloadable products.